Privacy Policy

Last updated: 1/16/2025

1. Introduction

ConGuardian ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fraud detection service and website (collectively, "Service").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information
  • Account credentials
  • Billing information
  • Company information
  • Usage data and preferences

2.2 Transaction Data

To provide our fraud detection services, we process transaction data that you submit to our system. This data is processed in accordance with our data protection standards and applicable regulations.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our Service
  • Processing your transactions and detecting fraud patterns
  • Sending you important service updates and notifications
  • Improving our fraud detection algorithms and service quality
  • Responding to your inquiries and support requests
  • Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When we no longer need personal information, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability

7. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at privacy@conguardian.com.